Conversations

const conversation = await client.conversations.create({
  agent_id: 7,
  external_user_id: "user_12345",
  user_display_name: "Jane Customer",   // optional
  metadata: { plan: "pro" },            // optional
});

console.log(conversation.id); // 91

const conversation = await client.conversations.retrieve(91);
console.log(conversation.message_count);

// All conversations for an agent
const page = await client.conversations.list({ agent_id: 7 });

// All conversations for a specific user
const page = await client.conversations.list({ external_user_id: "user_12345" });

for await (const conv of page) {
  console.log(conv.id, conv.external_user_id);
}

await client.conversations.delete(91);
// Returns void. The conversation is permanently deleted.